Nedan beskrivs hur Rehabera AB, org nr 559250-3386 (”vi”) behandlar dina personuppgifter. Trots att vår huvudsakliga verksamhet är att göra bedömningar avseende bruk av narkotiska substanser i körkortsärenden, och inte ge vård, följer vi samma regelverk som traditionella vårdgivare. För att kunna utföra dessa uppgifter behöver vi samla in information kring våra kunders (”din”) hälsa, både tidigare sjukdomar och läkemedel samt eventuella substansbruk. All denna information är särskilt känslig och det är viktigt för oss att du känner tillit i hur vi hanterar dessa uppgifter. Vi är personuppgiftsansvariga för vår behandling av dina personuppgifter.
The personal data we collect directly from you includes name, social security number, contact details, information about your health, possible substance use and legal problems. We obtain this information by interviewing you. Note that even information that appears by e-mail, physical mail or telephone will be recorded, if it has medical relevance.
There are three scenarios where we may receive information about you and your health from another party:
1: When we order medical examinations in the form of blood and urine samples. We will record the results of these investigations.
2: As we need additional information about a previous care contact you had, we will request medical records from this, but always only after your consent.
3: As we need information about conditions at your workplace, we will contact your employer for this, but always only after your consent.
The absolute main reason why we process your personal data is to be able to help you in the driver's license matter you hired us for. A prerequisite for this is that we know your identity and your state of health as thoroughly as possible. We shall not process particularly sensitive information that does not contribute to an objective assessment of your driver's license case, this includes sexual orientation, religion and political affiliation.
How we must and may process your data is regulated by law in the Patient Data Act (SFS 2008:355) and the National Board of Health and Welfare's regulations and general advice on record keeping and processing of personal data in the health and medical services (HSLF-FS 2016:40) and the Accounting Act (SFS – 1999: 1078).
In addition to the above, we can also with the support of balance of interests handle information for statistical purposes for marketing.
We may disclose your personal data:
1: To you, if you request it, so that you can then pass them on.
2: To the Swedish Transport Agency, in the form of our assessment in the driver's license case you hired us for.
3: To another healthcare provider who requests them, but always only after your consent.
4: External service providers of e.g. IT systems, but only to the extent required.
As a general rule, we do not disclose your personal data to parties/personal data processors located outside the EU/EEA, but should this happen, we guarantee that these parties live up to a high level of protection.
According to the Patient Data Act (SFS 2008:355), we have a legal obligation to save your medical records for at least 10 years after the last information was entered into the document. Otherwise, we do not save your personal data for longer than they are needed for the respective purpose. We process your personal data for marketing purposes only as long as you are registered as a customer with us.
Below is a list of our external personal data processors, which we use to be able to offer you our services:
Journal system:
Claris International Inc. Where we record the information we need to process your case.
Infosolutions. Where the laboratory results are received from the laboratories that carry out the analyses.
Common Toad AB. Service that moves the laboratory results from Infosolutions to our records system.
Google Cloud. Bilagor som krävs för journalföringen flyttas efter ett tidsintervall till denna tjänst för arkivering.
Accounting software:
Fortnox AB. Name, social security number, contact details and type of service are saved.
Email provider:
Google. The emails sent to and from us are stored.
SMS notifications:
Tellus Talk AB. SMS notifications to you are sent via Tellus Talk.
Physical mail:
Kivra AB. Physical mail, such as test answers that do not come digitally, or invoices from laboratories, are scanned and stored at Kivra.
Telephone exchange:
Telavox. Only if you call us. Your phone number and time of call are stored.
Reservations:
BookMore. Only if you book an appointment with us. Only the information needed for the booking is saved.
Secure transfer of sensitive data:
Tellus Talk AB. Only when we need to send you sensitive information, such as certificates and other information about your health. The messages are linked to your social security number and you must log in with BankID to be able to read them. No one but you can read them.
As a registered user, you have a number of rights, partly to ensure that we process your personal data correctly, and partly to give you access to your personal data. These are the right to:
In order for this website to work properly, we sometimes send small files to your computer. These files are called cookies. Most major websites do the same.
Cookies are small text files that are saved on your computer, phone or tablet when you visit the website. The cookies help the website remember your settings (eg username, language, text size and other preferences) for a certain period of time. The idea is that you should not have to redo the settings every time you enter the website or browse between different pages.
Several of our pages use cookies to remember
– your settings, e.g. contrast and text size
– if you have already answered a pop-up survey where we wonder if you found what you were looking for (so that you are not asked again)
- if you have accepted that we use cookies on the website.
- to collect statistics on the number of visitors
Some videos on the site also use cookies to collect anonymous statistics about how you got there and which videos you've watched.
The cookies are not absolutely necessary for the website to function, but they make it easier for you to search for information. You can delete or block the cookies, but in that case you must be prepared that the website does not function optimally.
The cookies are not used to identify you as a person and the collected data is completely under our control. The cookies are only used for the purposes mentioned here.
If you have questions about or wish to make a complaint regarding our processing of your personal data or wish to exercise your rights as a registered user, you are welcome to contact us.
E-mail: info(at)rehabera.se
We receive your questions on weekdays, excluding weekends, from 8:00 a.m. to 4:00 p.m.
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